Question 1

How quickly can you fix my broken springs?

Accepted Answer

We understand that a broken spring means your garage door is completely non-functional—you can't get your car out or secure your home. That's why we offer our industry-leading 2-hour response guarantee for emergency repairs including broken springs.  When you call us for a broken spring, here's what to expect: • We dispatch a technician immediately, typically arriving within 2 hours • Our trucks are fully stocked with springs for most common door sizes • Most spring replacements are completed in 45-60 minutes • We always replace springs in pairs to prevent future imbalance issues • Every repair includes a safety inspection and 5-year warranty  For your safety, never attempt to repair garage door springs yourself. They're under extreme tension and can cause serious injury. Call us at (508) 469-4613 and we'll have you back in operation quickly and safely.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs are under constant tension and have a finite lifespan, typically measured in cycles (one cycle = one open and one close). Here are the main factors that cause spring failure:  Normal Wear and Tear Most residential springs are rated for 10,000-15,000 cycles. If you use your garage door 4 times per day, that's about 10-12 years of life. High-cycle springs (25,000-50,000 cycles) are available and recommended for heavy use.  Temperature Fluctuations Massachusetts winters are tough on springs. Metal contracts in cold weather, making springs more brittle. Many springs fail on the first very cold morning of winter.  Rust and Corrosion Springs exposed to moisture (from vehicles dripping snow/rain, humidity, or poor ventilation) corrode faster. Rust weakens the metal and accelerates wear. Annual lubrication helps prevent this.  Poor Maintenance Springs that aren't regularly lubricated work harder and wear out faster. We recommend lubricating springs every 6 months with a silicone-based spray.  Improper Balance If your door isn't properly balanced, springs work harder on each cycle. Annual balance checks can extend spring life significantly.  Signs Your Springs Are Failing: • Door feels heavier than usual when lifting manually • Door opens unevenly or crooked • Visible gaps in the spring coils • Squeaking or grinding noises • Door slams closed instead of lowering smoothly  If you notice any of these signs, call us for an inspection before the spring breaks completely. Preventive replacement is safer and often more convenient than emergency repair.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, and we want to make it accessible for every homeowner. We offer several financing options to fit your budget:  Financing Options Available:  0% Interest Financing For qualified buyers, we offer 0% APR financing for 12 months on installations over $2,000. This lets you spread the cost over a year with no interest charges.  Low Monthly Payment Plans Extended financing up to 60 months is available for larger projects. Monthly payments can be as low as $50-100 depending on the total cost and term length.  Same-Day Approval Our financing application takes just minutes and you'll know immediately if you're approved. We work with multiple lenders to maximize approval chances.  No Prepayment Penalties Pay off your balance early anytime without fees.  What's Typically Financed: • Complete garage door replacement: $2,500-$6,000 • Double door installations: $4,000-$8,000 • Custom wood or carriage doors: $5,000-$12,000 • Commercial installations: Custom pricing available  Other Payment Options: • All major credit cards accepted • Personal checks • Cash • Home equity financing (through your bank)  We're happy to provide a detailed quote and explain all your options. Many customers are surprised to find that upgrading to a premium insulated door with smart features costs less per month than their streaming subscriptions!  Call us at (508) 469-4613 or visit our contact page to schedule a free in-home estimate with financing information.

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